Service FAQs
YOU ASKED, WE ANSWERED!
Regular service is the easiest way to keep your vehicle running smoothly. Not even a mighty GMC vehicle is invincible to the elements here in Bristol CT, and they still need the occasional tune-up. Of course, we know many people have questions about what kind of service they need, or how often they need service, or where to get it done. So we've put together a list of some of the most common service questions we get asked, along with our answers, to help clear the air for all GMC owners in the greater Bristol, Waterbury CT, Hartford CT, Farmington CT, & New Britain areas!
WHY SHOULD I SERVICE MY VEHICLE WITH A DEALER?
Third party dealers are often jacks-of-all-trades; they know their way around many cars, but not necessarily yours. By contrast, every technician at a GMC dealership has been specially trained to work on GMC vehicles, ensuring whether you're coming in for routine maintenance or a more thorough repair, you're guaranteed to get quality service. What's more? As a GMC dealer, we only use genuine OEM parts on your vehicle, so you can rest assured that we'll help maintain your vehicle the way it was intended to be, without cutting corners!
WHEN ARE THE MAIN SERVICE INTERVALS FOR MY GMC?
Every vehicle has different recommended service intervals based on mileage, time frame, and personal driving styles, but don't worry; this is all very clearly mapped out for you in your owner's manual. If you can't find your owners manual or you still aren't sure when you should come in for service next, feel free to call our service team or reach out online to speak with one of our skilled service technicians. Also, for more assistance and to keep track of your service history, you can create an account at the GMC Owner Center!
WHAT'S INCLUDED IN MY ROUTINE SERVICE?
Routine service includes oil and filter changes, tire rotations, and various inspections depending on what mile increment you've just reached. We'll also recommend other services based on your personal driving style to ensure your vehicle remains in it's like-new condition for as long as possible! For a full list, please contact our service team!
WHAT IS ONSTAR SERVICE?
OnStar is GM's in-vehicle safety and security system. It is designed to protect you and your family when you're out on those Bristol, CT roads by making the driving safer and more convenient. From Crisis Assistant during accidents to Theft Alarm Notification and Turn-by-Turn Navigation, OnStar is your personal assistant always watching out for you. Learn more here.
DOES MY GMC MODEL HAVE ANY RECALLS ON IT?
GMC vehicles are some of the toughest and most capable around, so you don't need to worry about your ride letting you down. Recalls do occasionally happen though, so if you'd like to know if your vehicle is eligible for a recall, the best way is to get in contact with our service department at (860) 845-0869, or you can always check online at GM's Recall Center.
ARE THERE SERVICE SPECIALS NEAR ME IN THE BRISTOL CT OR HARTFORD CT AREAS?
Yes! At Stephen Cadillac GMC, we have a rotating variety of service specials to help you save money on your next service appointment here at our Bristol, CT dealership! And we're just a quick drive from our Hartford CT, Waterbury CT, Farmington CT, & New Britain neighbors as well, so we encourage you all to take advantage of our service specials to help make your next routine maintenance or repair more affordable.
WHERE CAN I GET QUALITY CAR SERVICE NEAR ME IN THE BRISTOL CT OR WATERBURY CT AREAS?
If you're looking for quality car service in the Bristol CT or Waterbury CT area, there's one place that we solidly recommend: Bristol's own Stephen Cadillac GMC. With trained technicians and Genuine OEM parts, we can help you maintain your vehicle in like-new condition for miles to come! What's more? Because we know your time is valuable, we have a service scheduler available online, so you can schedule your next appointment on your own terms.
WHERE TO GET MY VEHICLE REPAIRED NEAR BRISTOL CT OR HARTFORD CT?
In addition to offering quality car service to maintain your vehicle, we also offer quality vehicle repairs. If you have a problem, we have a solution. Whether it's a brand new GMC, or a used car of any make, our Service Department and Body Shop here in Bristol, CT are qualified to handle any repair you bring our way. For more serious repairs, call us to set up your Free Estimate.